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Thanks for asking for feedback. Some notes are below:
Our guide in Hanoi was good and looked after us well.
The Hanoi hotel - Elegance - was very nice. The staff were friendly and
professional and the rooms were very nice.
Our boat in Halong Bay had nice bedrooms, but overall the Oriental Sail
experience was not as good as a previous trip I have done with Dragon's
Pearl for 2 reasons:
1. As we shared the boat with people on 2D/1N itinerary the 3D/2N
itinerary was not as good as with Dragon's Pearl. With Dragon's Pearl
all the guests were on the 3D/2N itinerary which meant it went to a much
quieter bay (with OS we counted 35+ boats anchored there at night). Also
we had to go aboard a day boat when the main boat returned to the port
on our second day. We also did not do the dinner in the cave which we
had with Dragon's Pearl which was very good.
2. The food on OS was not as good as on the previous boat trip that I
have done with Dragon's Pearl (a lot of the food on our Oriental Sail
boat was deep-fried).
Hi Mr. Do,
Happy New Year to you and your staff.
I am pleased to say that your services are absolutely excellent. Indeed,
I have highly recommended a good friend of mine to contact you ahead of
her visit to Hanoi in February this year. Her name is Josephine Tsui,
she plans to spend 3 nights in Hanoi and 2 nights in Halong Bay.