our quality commitment
Vy Le and family, Vietnamese-American, visited
Vietnam on 25 December 2007
My apologies for the delay in writing for you.
I was super busy when we get back to the US. I have to catch up with
Anyhow, I just want to let you know that we had a great time in VN.
There were few things that we did not satisfied such as the hotel was
not clean - Vien Dong Hotel in Nha Trang- The hotel was very old and
not too clean - I found cupid hair in the sink (yuck) I and my husband
were bitten by "rep" His legs get infections and it was uncomfortable
for him. Next time, I would spend extra money to stay at 4 star hotel
It does make a different.
And I would not stay 2 nights at Ha Long Bay - 1 night is enough - And
take that extra day to spend time in Ha Noi.
All of our tour guides and drivers had given us excellent service. They
are very kind and helpful.
Thank you Thao, for putting a great program for us and I would recommend
Tuan Linh to all of my friends who would like to travel to VN.
PS. Did you enjoy the chocolate I sent you?
Andre Cote, Canadian citizen, visited Vietnam
on 25 December 2007
Hello Sonha. Just wanted to thank you for all your
hard work. I had a wonderful trip to Vietnam. You have a wonderful
country. I met nice people. I enjoyed every places I went to. I lovec my
2 days cruise on Halong bay. What an amazing place. I was very happy and
lucky to be in Hue. Very interesting to see the Imperial City. Love it.
I have also liked my stay in Nha trang. NIce beaches and people. I loved
I loved all the hotels I stayed in. In summary I
had a wonderful time and thank you very much for your help.
Guess waht! I want to go back next Xmas. Nexttime
I would love to go back to Hanoi and Hue. I would like to add Cambodia
on my trip. I understand it is too early. The airfares are not out yet
for Xmas. Soon I purchase my tickets ( sometime next month) I will
contact you again and start planning.
HAve a great day
Lee Bee Koon group, come from Malaysia, visited
Vietnam on 27 Dec 2007
Happy New Year to you
We are quite happy with
trip overall but have some comments on the following:-
1. The staff in Salute
hotel is not really helpful coz we almost missed our train to Sapa
because they can't get us a taxi on time as we have requested for. And
because of this we have been slaughter by a taxi who charging us VND
250,000 from the hotel to train station (for a normal taxi).....
Because of the delay in
entering the train, our cabin have been occupied by other vietnamese
people who denied to go out from our cabin and we have some argument
with them in the train and luckly someone who stay in our next cabin
help us to get these people out from our cabin else we won't know
where we would stay for that night...it's really a nightmare for 6 of
Moreover, the staff at
Salute Hotel keep asking us when to check out on the last day of our
trip since I already mentioned to them we will check out @ 12 noon.
They are not friendly while asking us....
2. We noted that the
driver at Sapa drive in a dangerous way and have risky our life all
the way to Bac Ha market and also to Sapa.....
3. The tour guide at
Sapa didn't informed us about the condition of the road (which are
very slippery & muddy) before we start trekking to the village and
because of this we are not well prepared with suitable cloth for
Overall we are happy with
the hotel and the food provided. Except all the incident mentioned in
the above, we are really have a good trip in Hanoi, Halong Bay & Sapa,
it's really an amazing place to visit and I will recommend it to my
other friends as well.....
Stephen Cherry and friends, UK citizens,
visited Vietnam on 30 November 2007
Hi Thu Huong
The holiday was great thank you.
We love Saigon, Phu Quoc is beautiful and the trip to Cambodia was
really interesting too.
Your help has been great and the tour especially was very organized but
I won’t hesitate to use your services again next year and recommend you
to anyone coming over to Vietnam in the future.