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Hi Mai,
I'm fine thank you!
I was very happy to go to Sapa and I really apreciated your service,
especially to be able to buy the ticket in HCM (in my office!), and to
be delivered in my hotel in HN. I already adviced one of my collegue to
contact you because she wants to go to Sapa. Her name is Imke, I told
her you are a very good agency.
You can be sure I will tell my friends about your good service.
Best Regards,
Chris
19-8-2010
Bonjour Huyen
C`est aujourd`hui, notre dernier jour a Saigon Nous sommes tres content
de notre voyage, on prefere Hanoi a Saigon
On a adore Hue et surtout Hoi An ou nous sommes restes 10 jours.
C`est a Mikes hotel que l`on a eu le meilleur accueil.......c`est
vrai,on l`a dit a plusieurs touristes
Amities
Daniel et Marie
12-8-2010
Dear Mr Ngo
Quang,
Thank you very much for all the help you provided during our stay in
your beautiful country. You delivered what you promised and our journey
was wonderful.
There were two areas, however, which there were problems and I feel
obliged to tell you about them so you can adjust your services to other
clients accordingly.
The first and most serious one has to do with the choice of REX Hotel in
Saigon. Despite its historical reference this was a disaster. The rooms
were bad, the windows were painted so you could not see outside, because
the outside was nothing but a disgusting, dirty backyard.
The carpeting was old and dirty, to the point you felt uncomfortable.
The bathrooms were equipped from 1970's and the one key per room did not
allow the two people t be in different places because the key served as
the light switch too .
The beds were also from the 70's and they were so hard our backs hurt.
Overaqll REX was not a good choice and certainly it had nothing to do
with the other hotels we stayed.
The second problem had to do with the lack of experience of the guide in
SAPA. THe young person by the name of Victory was pleasant and well
meaning, but it was evident that he had no essence as to how to lead a
group. Nevertheless, we liked him as a person and his lack of experience
did not affect us much.
I hope this info helps you improve your services. Again I believe that
you provided an excellent package and I will recommend you to some
people that you may do business with.
I am leaving in a couple of hours for vacation to some remote Greek
islands and I will be back the 10 th of September. If i have access to
internet I will respond to any questions you have. If not, I will
respond in September
Have a good day, best regards
Michael Hantas
3-8-2010
Dear Ms Thu Hien
We would like to thank you for the nice tour we had in your country.
Everything was perfect organized and we enjoyed a lot our trip.
Even the restaurants you chose for us were wonderful and we could try a
lot of nice dishes from Vietnam.
All the guides were really very gentle with us and they let us know a
lot of information about the history of your country. They answered us
of any questions and we learned really a lot of Cambodia and Vietnam.
If we will come another time to Asia we will surely ask you again to
organize for us a nice tour.
Thanks a lot for what you have done for us so that we will always have a
wonderful memory of our trip to your magic country!
We send you a picture of us on the Mekong river.
Best regards
Davide Lupi & company
3-8-2010
