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Hi Mr Trong,
Sorry for the late reply - we are already very busy as school term is
about to start, we have a lot of catching up at work and we haven't
fully recovered from housework/cleaning up upon our return.
We had a good trip to Vietnam and were happy with the service provided
by you and your company. Here is some more specific feedback as you are
We were happy with the guides and drivers. The guides were all good in
different ways. Their proficiency in English was great and all were
happy to help out and were flexible in terms of our needs and
The restaurants we went to for lunch were geat – great tasting food and
good service. However, we did find there was too much food for us so a
lot of it went to waste as the menu was set. It would be good to be able
to choose what we wanted (from a list) at some of the lunches.
In terms of the hotels, the rooms were clean and a good size. It was
difficult communicating with the hotel staff though as none of them
spoke much English. The locations of the hotels in Hanoi and Saigon were
great. For Hoi An, it would have been nice to stay somewhere walking
distance to the Centre. We were not very happy with the breaksfasts at
the hotel/s – we generally prefer Western style breakfasts and that was
limited where we stayed.
In terms of the itinerary, we should have studied the details and
added/replaced with activities that would appeal to the children too,
i.e. a Cyclo tour in Saigon City Centre would have been more exciting
than being driven around. We also thought there were too many boat rides
though we understand some of them might have been necessary.
We loved Halong Bay very much - 2 nights there would have been excellent
but of course you cannot organise the weather for us - we were very
lucky with that! ;-)
Lastly, upon checking in on our domestic flight from Saigon to Danang,
we were told by the airline counter staff that the kids were booked as
'adults' and it would have been cheaper if they were booked as
Overall, it was a great trip and we were really happy with your company
and all that you organised for us. It made our trip easy. We will
certainly be recommending you to friends/family (we have a few friends
planning to visit Vietnam this year).
Thanks and regards,
Janet (& David)
We had a wonderful time on the boat. The food was delicious, but there
was probably too much of it.
We enjoyed most of the excursions, but would have liked to stay on the
There was not enough time in Phnom Pen for much of anything and Siem
Reap was too rushed. I'm sure it.was because of the time constraints of
The tourguides were.punctual and knowledgeable.
Overall it was a great.trip.
Hello Mr Trong,
Thank you very much. It was fantastic to visit your country and Cambodia
All the trip was pretty well organized in terms of tour, hotels and
pickups (despite little accidents )
What I personally think you have to strongly improve is the English
level of the tourist guides.
Was too difficult to understand some of them, especially the one in Hoi
An and at the end we didn’t understand very well many thinks that we
Working on this area I’m sure your company will be very appreciated!
Dear Mr Ngo Quang Trong
I just wanted to thank you and Tuanlinh travel for arranging all the
transport and accommodation for us in Vietnam. All went very smoothly
for which I thank you.
We had a very enjoyable (but tiring!) tour of your country which is
Thank you again
David M Shalom